20th RedDot Usergroup conference in Düsseldorf
Yet again, the user group conference in Düsseldorf was quite a success with lots of interesting lectures:
- Starting with the presentation of SMS Siemag AG – they are running their intranet on RedDot for ten years now! (Remember the times, when RedDot still was called Info Office?) It was really fascinating to see a project running for such a long time, being refactored and updated on a regular basis.
- A roundup on authorization structures (Management Server) and personalization (Delivery Server)
- An introduction to Product Information Management systems: How to manage your product data with all meta information for different channels (print, web – and the integration into the Management Server, CD-ROM, etc.). This was really interesting, as there are some “strange constructs” around in customer projects with multiple sources of data (and sometimes contradicting content) – If this sounds familiar, a PIM system might be a good consideration for you.
- An insight about customer support structures at Open Text which are now applied to the former RedDot customer care. A new ticket system is on it’s way and about to be launched in July/August, so you have one single support portal for all of your Open Text products. More on this topic soon.
- Digital Asset Management by Open Text (formerly known as Artesia DAM). A new alternative to the traditional Asset Manager and external solutions like Canto Cumulus. Though it’s not cheap (around 60.000+ € was mumbled), it has a lot under the hood and might be interesting for company with lots of multimedia assets.
- The Deutsche Bank presented two of their intranet tools “Forms & Games” (form editor, voting, polls, etc) and “Sales Professional” a web-based training creator.
- and finally: The long awaited presentation of the new Management Server 10 (and this time it wasn’t a PowerPoint presentation). We’ll give you a closer look on what’s fresh and hot soon in a separate article.
All the presentations are available on the RedDot Usergroup website (presentations only available in German).
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